Terms & Conditions

Applicable to all services provided by Clever Marketing, LLC
DBA Print Moore Printing Company and Neon Tiger Creative
Registered in North Carolina, United States

Last updated: January 2026

These Terms & Conditions (“Terms”) govern all services provided by Clever Marketing, LLC, doing business as Print Moore Printing Company and Neon Tiger Creative (collectively, the “Company,” “we,” “us,” or “our”).

These Terms apply regardless of which brand, website, proposal, invoice, agreement, or domain (including but not limited to printmoore.co and neontigercreative.com) is used to initiate services.

By accessing our websites, approving a proposal, paying an invoice, or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our websites or servic

1. Services Provided

We provide professional services including, but not limited to:
• Graphic design and branding
• Print design and print coordination
• Web design and web development
• Website hosting
• Website maintenance and support
• Consulting and related creative or technical services

Specific scope, deliverables, timelines, and fees will be defined in a written proposal, estimate, invoice, statement of work, or email agreement. Any such document is incorporated into these Terms by reference.

2. Client Responsibilities

You agree to:
• Provide timely, accurate content, materials, approvals, and access credentials
• Ensure you have legal rights to all materials you provide, including text, images, logos, fonts, and trademarks
• Maintain secure passwords and restrict administrative access
• Promptly review and approve work

Delays or issues caused by Client failure to meet these responsibilities may result in extended timelines, additional fees, suspension of services, or termination.

3. Fees, Payments, and Billing

• Fees are outlined in applicable proposals or invoices
• Deposits, if required, are non-refundable unless stated otherwise in writing
• Invoices are due upon receipt unless otherwise specified
• Ongoing hosting and maintenance services are billed monthly or annually unless stated otherwise
• Late payments may result in paused work, suspension of hosting or maintenance services, or termination

All fees are non-refundable once work has commenced unless explicitly stated in writing.

4. Revisions and Scope Changes

Unless otherwise stated, projects include a limited number of revisions. Additional revisions, changes in scope, or requests made after approval may incur additional fees and extend project timelines.

5. Printing Services Disclaimer

For print-related services:
• Client is solely responsible for final proofreading and approval of all print materials
• We are not responsible for errors approved by Client
• Color variations may occur due to monitor calibration, printing processes, materials, or vendors
• We are not liable for printer errors, delays, defects, or production issues once files are approved

6. Website, Hosting & Maintenance Services

Web Design & Development
• Websites are tested on modern browsers, but identical appearance across all devices and platforms is not guaranteed
• Functionality dependent on third-party software, plugins, themes, APIs, or services is not guaranteed

Hosting Services
• Hosting is provided on an “as is” and “as available” basis
• We do not guarantee uptime, availability, performance, or uninterrupted service
• We are not responsible for outages, downtime, data loss, hacks, malware, or third-party provider failures

Maintenance & Retainer Services
• Maintenance services are limited to tasks explicitly included in the applicable plan or agreement
• Maintenance does not include major redesigns, new features, custom development, or emergency recovery unless stated
• Security updates, monitoring, backups, and best practices reduce risk but do not eliminate it
• We do not guarantee prevention of hacks, malware, data loss, or downtime

Emergency response, malware cleanup, or recovery work is billed separately unless included in writing.

Clients are responsible for maintaining independent backups unless otherwise agreed in writing.

7. No Guarantee of Results

We do not guarantee specific outcomes, including but not limited to increased sales, traffic, rankings, conversions, revenue, or business success. All services are provided on a best-effort basis.

8. Intellectual Property

Our Materials

Unless otherwise agreed in writing:
• We retain ownership of drafts, working files, source files, processes, and methodologies
• Final deliverables transfer to Client only upon full payment

Client Materials

Client retains ownership of materials provided and grants us a non-exclusive license to use them solely to perform services.

Portfolio Use

We reserve the right to display completed work in our portfolio, websites, and marketing materials unless Client requests otherwise in writing.

9. Third-Party Services and Products

We may recommend or integrate third-party services or products (hosting providers, printers, plugins, fonts, domains, payment processors, software, etc.). We are not responsible for their performance, pricing, availability, policies, or actions.

Any disputes related to third-party services are solely between Client and the third party.

10. Limitation of Liability

To the maximum extent permitted by law:
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim shall not exceed the amount paid by Client for the specific service giving rise to the claim

11. Indemnification

Client agrees to indemnify and hold harmless Clever Marketing, LLC, its owners, employees, and contractors from any claims, damages, losses, liabilities, or expenses arising from:
• Client-provided materials or content
• Client misuse of services
• Client violation of these Terms or applicable laws

12. Termination

We may suspend or terminate services immediately if:
• Payments are overdue
• Client breaches these Terms
• Continued work would be unlawful or unethical

Upon termination, all outstanding balances become immediately due.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes are effective upon posting to this page. Continued use of our websites or services constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, please contact:

Clever Marketing, LLC
DBA Print Moore Printing Company and Neon Tiger Creative
Registered in North Carolina, United States

Email: ryan@printmoore.co
Phone: 919-228-9336

Disclaimer: These Terms are provided for general informational purposes and do not constitute legal advice. You should consult a qualified attorney to ensure compliance with applicable laws and regulations.